CONNECTING SYSTEMS

In order to visualize the gaps between systems, the NWCEH engaged in “deep dive” research processes with two entities: an Emergency Department at Munson Healthcare Cadillac MI and Addiction Treatment Services in Traverse City MI.

The work of the NWCEH and the Coordinated Entry Policy and Procedures alone is not enough to end homelessness in any community. An effective end to homelessness includes a community that has resources, plans, and system capacity in place to prevent and quickly end experiences of homelessness for any identified individual or family. Coordinated efforts among all service delivery systems within a community are critical to ending homelessness. Service systems that have been identified as critical partners in the work to end homelessness include but are not limited to the healthcare system, the justice system, substance use treatment providers as well as the Department of Health and Human Services.

This is a summary of the policies and procedures that have come out of our research and engagement processes with the two identified organizations.

Munson Healthcare Cadillac

Discharge policies and procedures including shelter diversion model script for training

Cadillac Decision Tree for inpatient, ED intake and Social Worker assessments

Addiction Treatment Services

Discharge policies and procedures including shelter diversion model script for training

Northwest Michigan Coalition to End Homelessness

Suggested discharge policies including systems themes and leverage points, best practices from around the country and suggested procedures for healthcare providers

Project Summary Video