Action Team #12

Project Name:
Recruit & Retain Behavioral Health Providers

Team Leaders, Members and their Organizational Affiliations:

  • Kyle Byrnes – Munson Hospital
  • Marcie Wissmiller – Alcona Health


  • Alison Arnold – Central Michigan University
  • Barbara Conley – Benzie-Leelanau Board of Health
  • Samantha Johnstone – Health Department NW Michigan,
  • Susan Kramer – Munson Hospital
  • Christy Rivette – District Health Department # 10
  • Amanda Rothfuss – Health Department, NW MI
  • Erika Solomonson – North Lakes CMH
  • Susan Stendel – District Health Department, #10

There are not enough providers in the region to close the gap in care. On top of that, the pandemic has increased demand on behavioral health providers and provider burnout has skyrocketed.

Distributed the Maslach Burnout Survey and Work Life Inventory to behavioral health professionals across the region to understand current levels of provider burnout and the factors contributing to burnout. Also gathered survey responses related to recommendations for addressing burnout and recruiting more behavioral health providers to the region.

Collected surveys from 176 behavioral health professionals across the region representing 29 organizations and 18 private providers. Overall, survey findings revealed that about 60% of the respondents reported high levels of at least one type of burnout, with the most common form of burnout related to feeling emotionally exhausted from the work. 71% reported that their job workloads exceeded their ability to perform their job well. Burnout levels were strongly correlated with work life elements. For example, individuals who reported higher workload levels and did not feel they were recognized for their efforts reported higher burnout levels. 35% of respondents indicated that they plan to leave their current job within the next 3 years.

  • Continue to collect burnout survey data from additional BH professionals in the region
  • Continue to explore the burnout survey data findings to identify sources of burnout, who is most at risk of burnout in the region
  • Inform local leaders of the burnout findings.
  • Develop recommendations for addressing BH professional burnout in the region
  • Identify and offer solutions for BH burnout in the region