Emergency Department Education Campaign
A primary focus of all CHIRs in Michigan is
reducing preventable/avoidable Emergency Department utilization.
The Northern Michigan CHIR completed an assessment of emergency department visits by the Medicaid population in 2017. The assessment demonstrated that patient education was the most critical factor in reducing preventable ED visits. Additional assessment efforts identified five root-cause areas for preventable ED usage:
Access to Care
Knowledge of ED
The needs assessment resulted in an opportunity
for improvement through a regional approach to
patient education and increasing community understanding.