Enhance the Coordination of Care

Project Name:

Strengthening Care Coordination

Team Leaders, Members and their Organizational Affiliations:
LEADERS

  • Deb Aldridge 
  • Jenifer Murray

MEMBERS

  • Heidi Britton
  • Amy Burk
  • Ashley Dominic
  • Megan England
  • Sarah Hughes
  • Ranae McCauley
  • Sally Mellema
  • Lindsey Schnell
  • Courtney Wiggins

September 2022 Behavioral Health Summit Materials

The system of behavioral health care is largely unaffordable and difficult to navigate. People and providers alike are unaware of the resources available to them and what insurances they accept. The high turnover among providers and care coordinators leads to a loss of institutional knowledge and an increased difficulty in navigating the system.

Gathered descriptive information about care coordination groups in the region. Drafted a network map of the care coordination groups in the region. Collected feedback from selected care coordinators on the utility of the map. Revised network map.

Utilized the information gathered about care coordination groups in the region to develop a Care Coordination Network Map. Discovered that there are a plethora of care coordination groups in the region, with significant overlap in service population and service region.

  • Distribute Care Coordination Network Map to care coordinators in the region
  • Gather input from care coordinators who use the map about the utility of the map
SUPPORTING DOCUMENTS

April 2022 Behavioral Health Summit Materials – Grand Traverse Region

Project Name:
Quick, Easy, Accurate Resource Information

Team Leaders, Members and their Organizational Affiliations:
LEADERS

  • Sally Mellema – District Health Department # 10 Community Connections Supervisor

MEMBERS

  • Megan England – District Health Department #10
  • Lisa Hanes
  • Demarie Jones – Disability Network Northern Michigan
  • Lana Payne
  • Alyson Kass – Munson Community Health, SUN
  • Marian Kromkowski – Leelanau County Probate and Family Court Judge
  • Kathy Sanders – BDAI

The system of behavioral health care is difficult to navigate. People and providers alike are unaware of the resources available to them and what insurances they accept. Additionally, those with co-occurring mental illness and substance misuse are often torn between diagnoses – forced to treat one issue before the other as a result of the lack of providers treating both.

Facilitated meetings of regional resource navigators to network and share knowledge about existing resources. Used this as an opportunity to gather detailed information about the requirements for the region’s resources in order to develop a shareable resource.

Facilitated a pilot meeting of resource navigators in the Grand Traverse region. Utilized the information gathered from this meeting to develop a map of the behavioral health and human service navigator/system in the region. Discovered that there is significant overlap between the care coordination organizations in the region.

  • Host more networking meetings for local care coordination groups and agencies to gather information about the care coordination network in the region.
  • Develop a survey to gather information from care coordinators about the care coordination groups they attend.
  • Continue to populate the map of care coordination groups in the region and expand to other regions.
  • If you are a care coordinator, contact us to share the information about the care coordination groups you attend!
SUPPORTING DOCUMENTS

April 2022 Behavioral Health Summit Materials – Charlevoix/Emmet Region

Project Name:
Coordinate Access to Care Across the Lifespan

Team Leaders, Members and their Organizational Affiliations:
LEADERS

  • Deb Aldridge – CHIR
  • Karen Goodman – Centra Wellness Network

MEMBERS

  • Randy Koch – Little Traverse Bay Bands of Odawa, Behavioral Health Manager, Health Department

Additional Partners

  • Christine Gebhard

The system of behavioral health care is largely unaffordable and difficult to navigate. People and providers alike are unaware of the resources available to them and what insurances they accept. Additionally, those with co-occurring mental illness and substance use disorders are often torn between diagnoses – forced to treat one issue before the other as a result of the lack of providers treating both.

Began to identify existing care coordination gaps in the Charlevoix-Emmet region. Distributed a survey to care coordinators to identify the referral network and challenges faced in accessing resources.

Resource navigators in the Charlevoix-Emmet region identified the main barriers to accessing resources in the region as: lack of availability of providers, lack of transportation, and lack of funds. Out of those whose clients have behavioral health needs, 87% identified their home organizations as providing behavioral health services. This indicates that the vast majority of resource navigators who serve clientele with behavioral health needs are connected to an organization that provides those services. Furthermore, 12% of respondents indicated that their organization does not refer clients to other organizations for behavioral health services as they provide them directly.

  • Continue to distribute the survey to care coordinators in the Charlevoix-Emmet region
  • Tackle the barriers identified by the survey
  • Contact us if you are interested in distributing this survey in your region!
SUPPORTING DOCUMENTS